Security & Data Protection | Connects You

Core Security Standards

The Connects You platform is built on modern, secure infrastructure with independent audits, encryption by default, and operational controls that support demanding business and compliance requirements. These standards apply across Clarity OS, AI agents and ecosystem deployments.

SOC 2 Type II Controls

Our security controls and processes are designed to align with SOC 2 Type II expectations for confidentiality, integrity and availability. Independent auditors review and validate the effectiveness of these controls over time to provide assurance that security practices are consistently applied.

Bank‑Level Encryption

All data is protected with 256‑bit SSL/TLS encryption in transit and strong encryption at rest. This ensures that information exchanged with Connects You is protected against unauthorised access on public and private networks, supporting sensitive business and customer workflows.

GDPR‑Aligned Data Protection

Connects You operates in alignment with the requirements of the General Data Protection Regulation (GDPR). We provide clear data‑processing terms, respect data‑subject rights, minimise the data collected and processed, and support customers in meeting their own regulatory obligations.

99.9% Uptime Target

Our infrastructure is designed for reliability, with redundancy and automatic failover to support a 99.9% uptime target. Platform status is continually monitored so that business‑critical workflows, including Clarity OS modules and AI agents, remain available when you need them.

Daily Backups & Recovery

The platform performs automated daily backups to enable point‑in‑time recovery in the event of data‑loss incidents. Backup procedures are tested regularly to support business continuity and to help ensure that critical configuration and content can be restored if required.

Global Data Centers

Connects You is hosted in secure data centers across multiple geographic regions, with strong physical security, environmental controls and redundancy at the network and infrastructure layers. This supports high availability and regional deployment options for customers with specific locality needs.

We never sell your data. You control what is shared with AI systems, and you can adjust or revoke access at any time. Our role is to help you use AI safely, transparently and effectively, not to monetise your information.

Data Control, Consent and AI Usage

Connects You is engineered so that you retain clear control over your data, including how it is used by AI models and assistants. Governance features are designed to make consent, auditability and separation of concerns explicit rather than implicit.

Customer Data Ownership

You remain the owner of your data at all times. Connects You processes data solely to provide, maintain and improve the services you have chosen. Data is not repurposed for unrelated training or sold to third parties.

Consent‑Aware AI Workflows

AI‑assisted features within Clarity OS and other applications are designed with consent‑aware workflows. You choose which data sources are connected, which assistants may access them, and under what conditions.

Audit Trails & Transparency

Key actions within the platform are logged so that you have an audit trail of configuration changes, access decisions and AI‑assisted operations. This supports internal governance, external reporting and compliance reviews.

Segregated Environments

Logical separation and role‑based access controls are used to ensure that teams, clients and business units operate within appropriately segregated environments, particularly in multi‑entity or agency contexts.

The guiding principle is straightforward: you should be able to see, explain and govern how AI is applied in your organisation. Connects You provides the structural safeguards; you define the policies that fit your context.

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